Delivery

Please remember that each of Katy’s pieces are hand painted to order. Katy aims to post all orders within 7-10 days from when the order was placed. Rest assured your art is packaged carefully and sent 1st class via Royal Mail. Postage and Packaging is £5 in the UK, unless your order is over £75 then you pay nothing, your postage and packaging is on us as a thank you.

If you are ordering from Europe you’ll pay a set fee of £9 for Postage and Packaging, no matter how many items you order.

For ‘The Rest of the World’ customers you’ll also pay a set fee of £11 for Postage and Packing again there is no limit on the number of items you can order for this one delivery cost.

If you need it sooner again please get in touch and we will endeavour to help.

Gift Wrapping

We are always thrilled that someone will soon be surprised with a piece (or more) of Katy Miles Art, Katy would be delighted to gift wrap and write a handwritten note for you - gift wrapping is just £3.50. We are more than happy to send direct to the lucky person. Please let us know when placing your order.

Returns

Please check your order confirmation carefully and let us know within 24 hours if we haven’t got it quite right - we want you to be thrilled with your new piece. After that time Katy will undoubtedly have started painting your chosen piece, so unfortunately all orders are then final.

Please check your piece on multiple screens to ensure you’re happy with the colours. Katy tries to ensure all tones and colours are as close to those shown as possible.